Privacy Policy

EFFECTIVE DATE

05/18/2026

Holistic Resonance Therapy™ is operated by Marcie Hintz, based in Encinitas, California. This Privacy Policy explains what information we collect when you visit marciehintz.com, how we use it, and your rights regarding that information.

We take your privacy seriously. This policy is written in plain language — not legal boilerplate — because you deserve to understand exactly how your information is handled.

1. What we collect

We collect only what is necessary to provide our services and communicate with you.

INFORMATION YOU GIVE US DIRECTLY

• Name and email address — collected through the Resonance Quiz email capture, contact forms, and consultation scheduling
• Health and wellness information — collected through intake forms completed prior to sessions. These are submitted through Noterro, our practice management platform, which has its own security and privacy standards
• Messages and enquiries — any information you include when you contact us through the website contact form or by email
  
  

INFORMATION COLLECTED AUTOMATICALLY

• Basic website analytics — pages visited, time on site, general location (country/region), device type. This is collected through standard website analytics tools and does not identify you personally
• Cookies — our website may use essential cookies to function properly. We do not use advertising or tracking cookies
  
  

WHAT WE DO NOT COLLECT

• We do not collect credit card or payment information through the website — payments are handled through Noterro’s secure payment system
• We do not collect Social Security numbers, government IDs, or insurance information
• We do not use your information for advertising purposes
  
  

2. How we use your information

We use the information we collect for the following purposes only:

• To deliver your Resonance Profile after completing the quiz
• To respond to messages and enquiries you send us
• To send you service-related communications — including consultation confirmation emails, intake form links, and session reminders
• To send you occasional updates about Holistic Resonance Therapy™ if you have opted in through the quiz or contact form. You can unsubscribe at any time
• To prepare for and conduct sessions — your intake form responses are reviewed before each session to ensure our time together is focused and meaningful
• To improve our website — anonymous analytics help us understand how visitors use the site
  
  

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Ever.

3. How we store and protect your information
   
   

WEBSITE AND EMAIL

Your name and email address collected through the website are stored in our email marketing platform. We use industry-standard security practices and choose platforms that take data security seriously.

CLIENT INTAKE INFORMATION

Intake forms and session-related health information are stored within Noterro, our practice management platform. Noterro uses secure, encrypted storage. You can review Noterro’s privacy practices at noterro.com.

RETENTION

We retain your information for as long as necessary to provide our services and comply with applicable legal obligations. If you would like your information deleted, please contact us at aloha@marciehintz.com and we will respond within 30 days.

4. Your rights

Depending on where you live, you may have the following rights regarding your personal information:

• The right to know what information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications at any time
• The right to data portability — to receive a copy of your information in a usable format
  
  

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at aloha@marciehintz.com. We will respond within 30 days.

5. Cookies

Our website may use essential cookies — small files stored on your device — that are necessary for the site to function. We do not use advertising cookies, tracking cookies, or third-party cookies for behavioral profiling.

You can control cookies through your browser settings. Disabling essential cookies may affect how some parts of the site function.

6. Third-party services
   
   

We use the following third-party services in the operation of this website and practice. Each has its own privacy policy:

• Noterro — practice management, scheduling, and intake forms (noterro.com)
• WordPress / Hostinger — website hosting and content management
• Google Workspace — business email and file storage (google.com)
• Email marketing platform —  Mailchimp for sending Resonance Profile results and updates
• Square (payment processing)
• Zapier (automation)
• Zoom (video sessions)
  
  

7. Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our website, please contact us at aloha@marciehintz.com and we will promptly delete it.

8. Important disclaimer

Holistic Resonance Therapy™ is a complementary wellness framework. It is not a licensed medical, psychiatric, or mental health service. The information collected through this website — including Resonance Quiz results and intake forms — is used solely to support wellness education and the delivery of HRT services. It does not constitute medical records under HIPAA or any other healthcare regulation.

If you are experiencing a medical or psychiatric emergency, please contact emergency services or a licensed healthcare provider.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Marcie Hintz

Holistic Resonance Therapy™
Encinitas, California
aloha@marciehintz.com
marciehintz.com/contact